Who we are
Everybody Needs a Coach, LLC is a referral service that hosts this website and that connects people searching for professional coaches with members of the Everybody Needs a Coach membership community. Our website address is: https://everybodyneedsacoach.com. We can be reached at info@everybodyneedsacoach.com.
We take your privacy seriously. We only ask you to provide information that we need in order to deliver the service or information you have requested.
Information We Collect
a) At this website, your personally identifiable information is collected from you when you use the website to perform certain tasks, such as:
i) When you post or comment on an article or post or send email to us (such as your name and email address).
ii) When you send email to a professional coach listed in our coach directory (such as your name and email address) or when you email a friend about a coach (such as your name and email address and your friend’s name and email address). Please note that we do not read or retain the message in your e-mail.
iii) When you call a professional coach using their number listed in our directory (such as information about where the call was placed).
iv) When you register to be listed in our coach directory. We collect information that will be used to create your profile in the directory, such as name, address, email address, as well as well as such professional information as your qualifications, certifications, the demographic region in which you practice, and your fields of specialty. We collect additional information for our records that may not be displayed as part of your directory profile, but is necessary to check the information you provide or accept payment from you.
v) When you open an email communication from us in your email program, we may use a software technology called “web beacons” that to let us know which emails have been opened by the recipients. This allows us to know how well customers respond to certain communications and the effectiveness of our marketing campaigns.
b) In addition, like most sites, we maintain logs of site usage for purposes such as to evaluate our users’ interest level in areas of the website, which and how many pages they look at, how long they stay on the website, and what Web browsers are used. This data is tracked in aggregate form, not at an individual user level, and is not uniquely identifying. The aggregate level data may be shared with third parties and the public.
Our Use of Your Information
We only use information we collect to provide you the services on our website that you request.
a) We share information with third parties only when needed to deliver to you products or services that you request. For example, we share information from coaches registering with our Coach Community with their credit card payment processing company in order to process payments. Some professional coaches wishing to list their services may have the information provided used to check with coach credentialing organizations. Otherwise, we do not share or sell any personally identifiable information about website visitors.
b) We may use a software technology called “cookies” to create a personalized Web experience for our users. Cookies cannot be used to find your name, email address, or anything that is uniquely identifying about you, unless you provide that information. We use cookies for those applications that require us to keep track of information to customize results. If you don’t have your browser set to accept cookies, certain areas of the website may not function properly.
c) We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
d) When you click on links and/or ad banners that take you to third-party websites, the third party may collect information about you at their Web site. The third party may have its own privacy policies that differ from ours. We encourage you to read the posted privacy statement whenever interacting with any website you visit.
e) Unless you opt out at registration check out or unsubscribe, we will use the email address(es) provided to send you occasional email notices regarding the coaching community, features of the site, or other updates.
Your Posted Materials
The materials you post on the website, such as articles, posts, directory information and comments, are made available to be seen and read by other users of the website. No such materials are treated confidentially. We will remove your materials from the website at your request, but we cannot give any assurances that such materials are not still available from servers maintained by others (such as search engines or proxy servers) or that others have not already downloaded and stored such materials.
Marketing Lists
From time to time, we may obtain lists of people who may be interested in our service from third-party marketing list suppliers. We use these lists to send direct marketing promotions by mail or by email. We do our best to obtain these lists only from suppliers who collect their lists in compliance with applicable law, but we are not responsible for the conduct and policies of these suppliers. Please note that even if you are a registered customer of ours and have asked us not to use the information you provided to us to send you promotional material, a third-party marketing list supplier may still provide us with your name and address. As a result, you may receive the promotional material sent by us to others on the supplier’s list. If you have received a promotion from us and do not wish to receive future promotions, please contact us via info@everybodyneedsacoach.com.
Limitations
Though we make every effort to preserve your privacy, we cannot guarantee your privacy. Further, we may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on us. We may also disclose personal information in cooperation with a law enforcement request.
Data Access and Erasure:
In some jurisdictions you may request copies of your personal information or request that your personal information be deleted. Data deletion requests are subject to certain exceptions: for example, if your data is necessary to comply with legal obligations. To exercise your rights, please send a request via email to info@everybodyneedsacoach.com with the subject line “Personal Data Request” that (1) provides sufficient information to allow us to verify that you are the individual or represent the individual about whom we have collected Personal Data, and (2) gives us sufficient information to understand and respond to it. We will work to respond within the mandated time frame.
Amendment
We reserve the right to change this policy in accordance with the amendment policy in the website’s Terms of Use.
